Psa Lounge Associate / Psa Lounge アソシエイト

PSA

Tokyo, Japan
Fully remote
Customer service experience
Handle daily operations
Communicate customer needs
The mission of this position is to provide an experience where customers can understand and use PSA with peace of mind, supporting brand value improvement and service expansion

Job Summary

  • The mission of this position is to provide an experience where customers can understand and use PSA with peace of mind, supporting brand value improvement and service expansion.
  • The role involves daily customer service, application support, and store operations as a core member of the PSA Lounge, contributing to the growth of PSA Japan.
  • Employees are eligible for social insurance, paid leaves, commutation allowance, and benefits such as a defined contribution pension plan, group life insurance, and employee discounts.

Matching Summary

The mission of this position is to provide an experience where customers can understand and use PSA with peace of mind, supporting brand value improvement and service expansion.

Skills & Requirements

Must-have

  • Customer service experience
  • Handle daily operations
  • Communicate customer needs
  • Collaborate with team members
  • Provide a safe customer experience

Nice-to-have

  • Interest in collectibles
  • Adapt to changes
  • Proactive problem solving
  • Positive attitude towards challenges

Key Requirements

  • Japanese language proficiency
  • Digital tool utilization
  • Experience in customer service
  • Ability to share on-site issues

Work Rights

Not specified

Tailored Resume

Cover Letter