Retail Support Agent

Acquire Intelligence Australia Pty Ltd

Troubleshooting technical issues with products
Coordinating repair bookings efficiently
Processing spare parts requests accurately
The Retailer Support Team delivers exceptional post-purchase support to retailers and customers through the retailer channel

Job Summary

  • The Retailer Support Team delivers exceptional post-purchase support to retailers and customers through the retailer channel.
  • Responsibilities include troubleshooting technical issues, coordinating repairs, and processing spare parts requests to ensure minimal downtime.
  • The role fosters a collaborative relationship between the company and its retail partners to strengthen service delivery.

Matching Summary

The Retailer Support Team delivers exceptional post-purchase support to retailers and customers through the retailer channel.

Skills & Requirements

Must-have

  • Troubleshooting technical issues with products
  • Coordinating repair bookings efficiently
  • Processing spare parts requests accurately
  • Maintaining clear customer communication

Nice-to-have

  • Strong teamwork and innovation mindset
  • Ability to foster collaborative relationships
  • Experience in back office services

Work Rights

Not specified

Tailored Resume

Cover Letter