Community Relations Representative

Essex Property Trust, Inc.

Milpitas, California, United States
Base: $26.92 - $31.25 ph; bonus/equity: eligible f...
Onsite (5 days a week)
High school diploma or equivalent
Five days per week on-site attendance
Strong organizational and time management skills
The Community Relations Representative role at Essex Property Trust involves serving as the primary contact for residents to ensure exceptional customer service during their interactions with the community. This position requires in-person attendance at the office five days a week and focuses on managing resident communications, facilitating move-in and move-out processes, and supporting community management operations

Job Summary

  • The Community Relations Representative serves as the primary point of contact for residents, fostering positive relationships throughout the customer life cycle.
  • This role manages seamless move-in and move-out experiences while ensuring compliance with Fair Housing, Landlord-Tenant regulations, and OSHA standards.
  • Employees receive competitive salaries ranging from $26.92 to $31.25 per hour, along with a housing discount, 401k match, and 15 PTO days.

Matching Summary

Match Score: 85

The Community Relations Representative role at Essex Property Trust involves serving as the primary contact for residents to ensure exceptional customer service during their interactions with the community. This position requires in-person attendance at the office five days a week and focuses on managing resident communications, facilitating move-in and move-out processes, and supporting community management operations.

Salary

Base: $26.92 - $31.25 per hour; Bonus/Equity: Eligible for discretionary Annual Bonus program; Benefits: Medical, dental, vision, paid parental leave, 401k employer match, 12 paid holidays, 15 PTO, 20% housing discount

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • Five days per week on-site attendance
  • Strong organizational and time management skills
  • Proficiency with Microsoft Office Suite
  • Ability to work independently in high-volume hub

Nice-to-have

  • College degree preferred
  • One year of customer service experience
  • Familiarity with property management CRM software
  • Experience organizing resident events
  • Desire to help people and provide exceptional service

Key Requirements

  • High school diploma required
  • Must work on-site five days per week
  • English language proficiency required

Work Rights

Not specified

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