Case Manager - Recovering Independance

183

Melbourne, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Experience in fast-paced high-pressure environment
Strong pc skills and system adaptability
Excellent communication and stakeholder engagement
The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks

Job Summary

  • The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.
  • EML fosters a learning culture with comprehensive benefits including flexible work arrangements, health insurance discounts, and professional development opportunities.
  • Candidates must be able to manage a caseload of claims within legislation and compliance guidelines while delivering empathetic customer service.

Matching Summary

The role involves providing direct support to individuals recovering from long-term work-related injuries who have been on workers compensation for over 130 weeks.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Experience in fast-paced high-pressure environment
  • Strong PC skills and system adaptability
  • Excellent communication and stakeholder engagement

Nice-to-have

  • Empathetic and resilient approach to sensitive situations
  • Creative problem-solving abilities
  • High attention to detail and organizational skills

Key Requirements

  • Previous experience in customer service or medical reception
  • Ability to work in Melbourne office with hybrid flexibility
  • Strong understanding of workers compensation legislation

Work Rights

Not specified

Tailored Resume

Cover Letter