Service Advisor

Hendrick Chevrolet Shawnee Mission

Merriam, Kansas, USA
On-site
Identify required maintenance
Advise customers on services
Estimate repair costs
Hendrick Chevrolet Shawnee Mission is seeking a Service Advisor responsible for selling and scheduling vehicle maintenance and repair services. The ideal candidate should have a working knowledge of vehicle mechanical operations and strong customer service abilities

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary/suggested services.
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer and estimates cost of mechanical, electrical, or other repairs.

Matching Summary

Match Score: 75

Hendrick Chevrolet Shawnee Mission is seeking a Service Advisor responsible for selling and scheduling vehicle maintenance and repair services. The ideal candidate should have a working knowledge of vehicle mechanical operations and strong customer service abilities.

Skills & Requirements

Must-have

  • Identify required maintenance
  • Advise customers on services
  • Estimate repair costs
  • Schedule customer appointments
  • Maintain CSI standards

Nice-to-have

  • Works well in group problem solving
  • Manages difficult customer situations
  • Solicits customer feedback
  • Supports everyone's efforts to succeed
  • Reacts well under pressure

Key Requirements

  • Working knowledge of vehicle mechanical operations
  • Ability to read and comprehend instructions
  • Ability to add, subtract, multiply and divide
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter