The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests
Job Summary
The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests.
Responsibilities include managing check-ins, handling inquiries, processing payments, and ensuring the facility remains clean and well-stocked.
The role requires flexibility to adapt to evolving gym needs while strictly adhering to company core values like taking personal responsibility and fighting hard to win.
Matching Summary
The Service Associate serves as the primary host, creating a welcoming atmosphere and acting as the best source of information for all members and guests.
Skills & Requirements
Must-have
Greet members and guests professionally
Process payments for memberships and retail
Maintain clean and organized front desk area
Monitor inventory levels for beverages and supplies
Follow safety protocols and procedures
Nice-to-have
Experience or strong interest in the fitness industry
Embrace core values of optimism and teamwork
Ability to multitask in a fast-paced environment
Key Requirements
Previous experience in customer service or front desk role
CPR certification required within 30 days of hire
Ability to lift more than 40 lbs repeatedly
Flexibility to work evenings, weekends, and holidays
Proficiency in MS Office and gym management software