Base: £26,475 py; bonus/equity: not specified; ben...
Hybrid
Advanced microsoft excel skills
Member records management
Customer service support
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care
Job Summary
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
As the Contracts and Eligibility Advisor you’ll upload and maintain all Bupa Health Clinics member records within Health Clinics systems, ensuring all records are accurate and up to date for the assigned portfolio.
You’ll support internal teams and external stakeholders with any queries around member records and product eligibility while liaising with Sales to maximise opportunities for B2B Client acquisition and retention.
Matching Summary
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care.
Salary
Base: £26,475 per annum; Bonus/Equity: Not specified; Benefits: Bupa Benefits
Skills & Requirements
Must-have
Advanced Microsoft Excel skills
Member records management
Customer service support
Hybrid working with office attendance
Effective mailbox management
Team oriented
Flexible and adaptable
Nice-to-have
Administrative background preferred
Verbal and written communication skills
Knowledge of Bupa products and policies
Key Requirements
Full time availability, 37.5 hours per week
Work Monday to Friday shifts between 8am-8pm
Permanent contract
Must be able to work hybrid with minimum 1 day per week in office