Retirement Benefits Call Center Representative

Conduent Business Services

Chesapeake, VA, United States
Base: $17ph; bonus/equity: may be eligible for bon...
On-site
Previous customer service experience
Strong communication skills
Ability to navigate multiple systems
Conduent Business Services is seeking a Retirement Benefits Call Center Representative for their Chesapeake, VA location. The role involves assisting callers with inquiries related to pension and retirement benefits and requires strong communication and customer service skills

Job Summary

  • This role supports participants by answering inbound calls related to pension and retirement benefits.
  • The position offers paid training, health benefits starting on day one, and weekends off.
  • Candidates must be available to work any 8-hour shift scheduled between 8:00 AM – 8:00 PM EST.

Matching Summary

Match Score: 75

Conduent Business Services is seeking a Retirement Benefits Call Center Representative for their Chesapeake, VA location. The role involves assisting callers with inquiries related to pension and retirement benefits and requires strong communication and customer service skills.

Salary

Base: $17/hour; Bonus/Equity: May be eligible for bonus based on business need; Benefits: Medical, dental, vision, PTO, and retirement savings plan

Skills & Requirements

Must-have

  • Previous customer service experience
  • Strong communication skills
  • Ability to navigate multiple systems

Nice-to-have

  • Pension or retirement benefits experience
  • Team-oriented work environment
  • Problem-solving with sensitive inquiries

Key Requirements

  • High school diploma or GED preferred
  • Pass required background screening and drug test

Work Rights

Not specified

Tailored Resume

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