Business System Analyst - Gtas

Amex GBT

Mexico
Not specified; not specified; flexible benefits ta...
Not specified
3 to 4 years technical application support experience
Troubleshooting multi-tiered web-based architectures
Proficiency in xml, apis, web services, .net framework
Amex GBT is seeking a Business System Analyst to provide Level 2 technical support for their travel booking applications. The ideal candidate should have extensive experience in application support within the travel industry, possess strong troubleshooting skills, and be able to work in a fast-paced environment

Job Summary

  • Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.
  • The role involves providing Level 2 technical support for AMEX GBT Travel booking applications and managing critical incident resolution.
  • Employees enjoy flexible benefits tailored to each country, including health insurance, retirement programs, and access to over 20,000 learning courses.

Matching Summary

Match Score: 75

Amex GBT is seeking a Business System Analyst to provide Level 2 technical support for their travel booking applications. The ideal candidate should have extensive experience in application support within the travel industry, possess strong troubleshooting skills, and be able to work in a fast-paced environment.

Salary

Not specified; Not specified; Flexible benefits tailored to each country

Skills & Requirements

Must-have

  • 3 to 4 years technical application support experience
  • Troubleshooting multi-tiered web-based architectures
  • Proficiency in XML, APIs, Web services, .NET Framework
  • Experience with SQL queries and log analysis tools
  • Hands-on experience with ticketing systems like ServiceNow

Nice-to-have

  • Experience in Travel management company (TMC)
  • Strong problem-solving skills with attention to detail
  • Ability to collaborate across virtual, global teams
  • Flexibility to work 24x7 rotational shifts
  • High personal accountability and time management

Key Requirements

  • Bachelor's degree in computer science or equivalent
  • 3 to 4+ years of technical application support experience
  • Experience in the travel industry preferably in a TMC

Work Rights

Not specified

Tailored Resume

Cover Letter