Customer Success Manager

Animalcareclinicmonadnock

Austin, Texas, USA
Base: $95,000 - $142,600; bonus/equity: not specif...
Fully remote
3+ years as a csm
Experience with change management
Experience using salesforce
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will support customers through regular checkpoints to drive value, adoption, and retention.
  • This role offers the opportunity to work closely with Sales, Services, and Product teams to enhance customer experiences.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $95,000 - $142,600; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years as a CSM
  • Experience with change management
  • Experience using Salesforce

Nice-to-have

  • Strong relationship building skills
  • Ability to manage ambiguity
  • Executive presence and communication

Key Requirements

  • 3+ years of experience with SaaS
  • 2+ years of account management experience
  • Bachelor's degree or equivalent work experience

Work Rights

Not specified

Tailored Resume

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