Not specified; not specified; comprehensive medica...
End-to-end implementation delivery
Workflow mapping and solution design
Full billable utilization target
The Implementation Consultant II serves as the primary point of contact for Growth and Strategic customers throughout their full implementation journey
Job Summary
The Implementation Consultant II serves as the primary point of contact for Growth and Strategic customers throughout their full implementation journey.
This role requires managing end-to-end customer onboarding from needs analysis through go-live with a 100% billable utilization target.
Candidates must demonstrate strong time management skills to handle multiple concurrent accounts while mentoring IC I team members.
Matching Summary
Match Score: 75
The Implementation Consultant II serves as the primary point of contact for Growth and Strategic customers throughout their full implementation journey.
Salary
Not specified; Not specified; Comprehensive medical, dental, vision, 401k match, and parental leave provided
Skills & Requirements
Must-have
End-to-end implementation delivery
Workflow mapping and solution design
Full billable utilization target
Customer relationship management
Data migration and integration support
Nice-to-have
Mentoring junior team members
Identifying upsell opportunities
Collaborative team environment
Playbook improvement contributions
Key Requirements
Proven SaaS implementation or project management experience
Previous IC I or equivalent delivery experience preferred
Familiarity with CRM/Salesforce for activity logging
Competency in workflow mapping and business process analysis