Technical Support Delivery Analyst- Talent Acquisiton

Workday

Warsaw, Poland
Base: zł148,800 pln - zł223,200 pln; bonus/equity:...
Hybrid (at least 50% of time in-office each quarter)
3 years experience with saas software
Basic knowledge of sql syntax
Ability to read log files
Workday is seeking a Technical Support Delivery Analyst for their Customer Support team in Warsaw, Poland. The role involves providing technical support for their SaaS enterprise software, requiring strong communication skills and a collaborative approach

Job Summary

  • The Workday Customer Support Team is passionate about customer service, innovation, and excellence.
  • They are trusted advisers who investigate, diagnose, and deliver time-sensitive solutions to customers.
  • Flexible work schedules and a focus on work-life balance are key aspects of the company culture.

Matching Summary

Match Score: 85

Workday is seeking a Technical Support Delivery Analyst for their Customer Support team in Warsaw, Poland. The role involves providing technical support for their SaaS enterprise software, requiring strong communication skills and a collaborative approach.

Salary

Base: zł148,800 PLN - zł223,200 PLN; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3 years experience with SaaS software
  • Basic knowledge of SQL syntax
  • Ability to read log files

Nice-to-have

  • Creative approach to problem-solving
  • Experience with web service integrations
  • Strong collaboration skills

Key Requirements

  • Experience with Object Oriented Programming
  • 2 years experience with SaaS software
  • Ability to manage case queues

Work Rights

Not specified

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