Customer Success Manager, Senior Associate (informatica)

Salesforce

Japan
Not specified; not specified; benefits + resources...
5-7 years customer success experience
Informatica product knowledge required
Japanese business landscape expertise
The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market

Job Summary

  • The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market.
  • Candidates must design customized success plans and lead Executive Business Reviews to drive adoption and maximize business value.
  • Salesforce offers an inclusive environment where AI agents accelerate impact while supporting work-life balance through comprehensive benefits.

Matching Summary

The role serves as a trusted advisor for enterprise customers leveraging Informatica-powered data management solutions within the Japan market.

Salary

Not specified; Not specified; Benefits and resources support work-life balance

Skills & Requirements

Must-have

  • 5-7 years Customer Success experience
  • Informatica product knowledge required
  • Japanese business landscape expertise
  • Executive Business Review facilitation
  • Data integration and governance concepts

Nice-to-have

  • Trusted advisor mindset
  • Cross-functional collaboration skills
  • Voice of the customer advocacy
  • Innovation-driven culture fit
  • Trailblazer attitude towards AI

Key Requirements

  • 5-7 years post-sale experience
  • Business-level Japanese proficiency
  • English proficiency required
  • Experience with enterprise SaaS or data management
  • Hands-on knowledge of Informatica products

Work Rights

Not specified

Tailored Resume

Cover Letter