Senior Services Engagement Director

Genesys

Greater Toronto Area, Ontario, Canada
Base: $149,000.00 - $192,800.00; bonus/equity: eli...
Fully remote
Professional services sales experience
Saas or cloud-based technology background
Ccaas or cx market expertise
This role drives the growth of Professional Services by owning services-led revenue across strategic enterprise accounts

Job Summary

  • This role drives the growth of Professional Services by owning services-led revenue across strategic enterprise accounts.
  • The position involves partnering with senior stakeholders to align services strategy with business priorities for measurable value realization.
  • Genesys offers comprehensive benefits including extended health coverage, generous paid time off, and retirement savings matching.

Matching Summary

This role drives the growth of Professional Services by owning services-led revenue across strategic enterprise accounts.

Salary

Base: $149,000.00 - $192,800.00; Bonus/Equity: Eligible for commission or performance-based bonus; Benefits: Comprehensive health, RRSP matching, parental leave top-up

Skills & Requirements

Must-have

  • Professional Services sales experience
  • SaaS or cloud-based technology background
  • CCaaS or CX market expertise
  • On-premises to cloud transformation knowledge
  • Multi-stakeholder deal closing capability

Nice-to-have

  • AI governance and automation strategies
  • Experience with major Canadian telecom providers
  • Strong executive stakeholder communication
  • Cross-functional team collaboration skills

Key Requirements

  • 5 to 7+ years in SaaS or cloud sales
  • Proven track record in Professional Services sales
  • Established relationships within Canadian telecommunications and financial sectors

Work Rights

Not specified

Tailored Resume

Cover Letter