Customer Service Representative

616

Brillion, WI, US
Not specified; not specified; medical, dental, vis...
Onsite
Order processing for us and canadian dealers
Rma and product registration support
Credit card order transaction processing
The role serves as a key point of contact between the company and customers for parts business across multiple channels

Job Summary

  • The role serves as a key point of contact between the company and customers for parts business across multiple channels.
  • Employees are responsible for external and internal order processing including RMAs, product registration, and credit card transactions.
  • The company offers comprehensive benefits including medical insurance effective on the first day, 401(k) matching, and tuition reimbursement.

Matching Summary

The role serves as a key point of contact between the company and customers for parts business across multiple channels.

Salary

Not specified; Not specified; Medical, Dental, Vision Insurance, 401(k) match, Tuition Reimbursement

Skills & Requirements

Must-have

  • Order processing for US and Canadian dealers
  • RMA and product registration support
  • Credit card order transaction processing
  • Dealer locator system usage
  • Field promotion pricing execution

Nice-to-have

  • Ability to multi-task under short notice
  • Strong problem-solving judgment
  • Process improvement initiative
  • Collaborative team environment
  • Continuous learning mindset

Key Requirements

  • High school diploma or GED required
  • Minimum 2 years of customer service experience
  • Authorized to work in the U.S. without sponsorship

Work Rights

Must be authorized to work in the U.S.

Tailored Resume

Cover Letter