Equipment Specialist

Hastings Deering (Australia) Ltd

Rockhampton, Australia
Fully remote
Technical support
Customer relationships
Product health and performance
As the Equipment Specialist, you will be the key link between our customers and Hastings Deering, overseeing product health and performance to maximise satisfaction and minimise downtime

Job Summary

  • As the Equipment Specialist, you will be the key link between our customers and Hastings Deering, overseeing product health and performance to maximise satisfaction and minimise downtime.
  • You will provide trusted technical support, coordinate with Caterpillar and internal teams, and contribute to the growth of parts and service.
  • When you join us, you’ll access: Employee discounts, rewards, and incentive programs, income protection insurance, flexible working arrangements, health and wellbeing programs, and training, mentorship, and career development opportunities.

Matching Summary

As the Equipment Specialist, you will be the key link between our customers and Hastings Deering, overseeing product health and performance to maximise satisfaction and minimise downtime.

Skills & Requirements

Must-have

  • technical support
  • customer relationships
  • product health and performance
  • component forecasts
  • parts and service demand planning

Nice-to-have

  • initiative and agility
  • dynamic environments
  • inclusive and diverse team

Key Requirements

  • 5+ years customer-facing technical role
  • Tertiary engineering qualification or equivalent
  • Strong problem-solving skills
  • Background in mining or heavy equipment
  • Solid parts product knowledge
  • Familiarity with Caterpillar fleets

Work Rights

Not specified

Tailored Resume

Cover Letter