Client Services Manager

BAYADA Home Health Care

Marlborough, MA, US
Base: starting at $50,000 / year; bonus/equity: el...
On-site
Superior customer service
Coordination of client services
Emergent scheduling issues
Provide superior customer service and quality home care, focusing on managing coordination of client services and emergent scheduling issues

Job Summary

  • Provide superior customer service and quality home care, focusing on managing coordination of client services and emergent scheduling issues.
  • Build lasting relationships with clients, referral sources, payors and community organizations, and develop strong, communicative relationships with the team.
  • BAYADA Home Health Care offers a comprehensive benefits plan including paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program.

Matching Summary

Provide superior customer service and quality home care, focusing on managing coordination of client services and emergent scheduling issues.

Salary

Base: Starting at $50,000 / year; Bonus/Equity: Eligibility to earn weekly based on case load managing; Benefits: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

Skills & Requirements

Must-have

  • superior customer service
  • coordination of client services
  • emergent scheduling issues
  • proactively growing caseload
  • building lasting relationships
  • strong computer skills

Nice-to-have

  • entrepreneurial environment
  • caring professional team
  • ambition to grow and advance

Key Requirements

  • Bachelor degree strongly preferred
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of goal achievement
  • Electronic medical record proficiency

Work Rights

Not specified

Tailored Resume

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