Manage customer service workflow and turnaround times
DICK'S Sporting Goods is seeking a Retail Golf Club Tech in Baileys Crossroads, VA, to enhance customer shopping experiences through golf club repairs and fittings. The role emphasizes teamwork, customer service, and maintaining store standards while promoting company programs
Job Summary
The role involves performing comprehensive golf club repairs such as re-gripping, re-shafting, and adjusting loft and lie.
Team members are expected to provide exceptional customer service while managing inventory and promoting company programs like warranty sales.
The position requires physical stamina to stand for extended periods and lift items weighing up to 35 lbs.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Golf Club Tech in Baileys Crossroads, VA, to enhance customer shopping experiences through golf club repairs and fittings. The role emphasizes teamwork, customer service, and maintaining store standards while promoting company programs.
Skills & Requirements
Must-have
Perform golf club repairs including re-gripping
Execute loft and lie adjustments
Manage customer service workflow and turnaround times
Nice-to-have
Customer-focused mindset
Collaborative team player
Action-oriented decision making
Key Requirements
Ability to lift 15 to 35 lbs occasionally
Capacity to stand or walk for up to 4 hours
Ability to perform repetitive motions for up to 2 hours