Customer Experience Advisor | S1 | Retail Banking | Burgess Hill

Santander

Burgess Hill, United Kingdom
Base: £25,000; benefits: £500 annual cash allowanc...
Deliver outstanding customer service
Communicate effectively with customers
Assist with day-to-day transactions
Santander is evolving into a technology-driven organisation, driving a customer-centric transformation

Job Summary

  • Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.
  • You will be responsible for acting as the first point of contact for customers, assisting with transactions, queries, and building relationships.
  • Benefits include a starting salary of £25,000 plus a £500 annual cash allowance, 25 days' holiday, pension contributions, and wellbeing support.

Matching Summary

Santander is evolving into a technology-driven organisation, driving a customer-centric transformation.

Salary

Base: £25,000; Benefits: £500 annual cash allowance

Skills & Requirements

Must-have

  • Deliver outstanding customer service
  • Communicate effectively with customers
  • Assist with day-to-day transactions
  • Handle customer queries and servicing
  • Protect customers against fraud and scams

Nice-to-have

  • Go above-and-beyond for customers
  • Flexible, can-do approach to work
  • Openness to a broad range of activities
  • Ability to grow, adapt and change

Key Requirements

  • Proven ability to deliver outstanding customer service
  • Right to work in the UK

Work Rights

Right to work in the UK

Tailored Resume

Cover Letter