The role involves identifying opportunities to strengthen customer relationships and up-sell various AirAsia products such as insurance, meals, and baggage
Job Summary
The role involves identifying opportunities to strengthen customer relationships and up-sell various AirAsia products such as insurance, meals, and baggage.
Employees are responsible for contacting customers using scripts to inform them about services and answering questions to close sales.
The position requires maintaining outlet cleanliness and serving as the face of the AirAsia brand while compiling daily and monthly sales reports.
Matching Summary
The role involves identifying opportunities to strengthen customer relationships and up-sell various AirAsia products such as insurance, meals, and baggage.
Skills & Requirements
Must-have
Ability to work shift rotation including weekends
Experience with customer service scripts
Proficiency in upselling flight add-on products
Nice-to-have
Positive attitude under pressure
Strong business acumen
Excellent communication skills
Key Requirements
Able to work on shift rotation including weekends & public holidays