Engineer- Field It Support

Johnson Controls OpenBlue

Tokyo, Japan
Fully remote
Hands-on it support
Infrastructure management
Hardware, software, and network issues
Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity

Job Summary

  • Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity.
  • Enforce IT security protocols and ensure compliance with data protection regulations and internal policies.
  • Oversee the lifecycle of IT assets including procurement, deployment, tracking, and disposal of hardware and mobile devices.

Matching Summary

Provide on-site and remote support for hardware, software, and network issues to minimize downtime and ensure business continuity.

Skills & Requirements

Must-have

  • hands-on IT support
  • infrastructure management
  • hardware, software, and network issues
  • IT security protocols
  • Windows Autopilot provisioning
  • multinational IT environment

Nice-to-have

  • bilingual communication skills
  • Japanese business culture
  • IT regulatory environment
  • ServiceNow or similar ITSM platforms

Key Requirements

  • Minimum 4–5 years in IT operations
  • Native or business-level Japanese and English
  • JLPT N2 or above

Work Rights

Not specified

Tailored Resume

Cover Letter