After Market Services Manager

HILTI FAR EAST PTE LTD

Pasir Panjang, , Singapore
Sgd 10,000 - 16,500 / monthly pm
On-site
After-sales service operations management
Project management experience
Lean transformation implementation
HILTI FAR EAST PTE LTD is seeking an After Market Services Manager to oversee the company's after-sales service network in Singapore. The role focuses on service enhancement, team management, and operational excellence, requiring extensive experience in operations and project management

Job Summary

  • This role is responsible for critical business activities across the after-sales service network of Hilti Far East limited with a national scope.
  • The candidate will steer and implement service enhancement projects to deliver superior customer experience and drive the Tool Service strategy and standards.
  • The position offers an exciting opportunity to build a career in a growing global organization focused on service differentiation and operational excellence.

Matching Summary

Match Score: 85

HILTI FAR EAST PTE LTD is seeking an After Market Services Manager to oversee the company's after-sales service network in Singapore. The role focuses on service enhancement, team management, and operational excellence, requiring extensive experience in operations and project management.

Salary

SGD 10,000 - 16,500 / Monthly

Skills & Requirements

Must-have

  • After-sales service operations management
  • Project management experience
  • Lean transformation implementation
  • Stakeholder management skills
  • Process and system know-how (SAP/BI)
  • Team management and people leadership

Nice-to-have

  • Consultative approach to project delivery
  • Service innovation focus
  • Change management authority
  • Master trainer in lean principles
  • Regional and global project participation

Key Requirements

  • 8 to 12 years operations/planning experience
  • Commercial and project management experience
  • Strong analytical skills
  • Experience in team management
  • Proficient English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter