Retail Customer Experience Supervisor

Marshalls

Middleton, WI, USA
Base: $16.00 to $16.50 ph; bonus/equity: not speci...
Excellent customer experience
Customer service promotion
Front end principles
Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store

Job Summary

  • Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.
  • Leads by example by engaging and interacting with all customers, maintaining a clean and organized store, and role modeling outstanding customer service.
  • Benefits include Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, and more for those who meet service or hours requirements.

Matching Summary

Responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of store.

Salary

Base: $16.00 to $16.50 per hour; Bonus/Equity: Not specified; Benefits: Associate discount, EAP, 401(k), medical/dental/vision, life insurance, paid time off, etc.

Skills & Requirements

Must-have

  • excellent customer experience
  • customer service promotion
  • front end principles
  • assigning registers
  • store shrink reduction

Nice-to-have

  • vibrant team
  • fosters collaboration
  • prioritizes development
  • positive internal external customer experience
  • honesty and integrity

Key Requirements

  • 1 year retail experience
  • 6 months leadership experience
  • Available to work flexible schedule
  • Able to train others

Work Rights

Not specified

Tailored Resume

Cover Letter