At BENTELER, we make it possible by promoting individual talents and offering international career prospects, generous opportunities for career design, and personal development opportunities
Job Summary
At BENTELER, we make it possible by promoting individual talents and offering international career prospects, generous opportunities for career design, and personal development opportunities.
Manage customer complaint/claim activities through effective communication with mill operations, quality team, sales team, and customer, and support entry and maintenance of complaints in SAP.
Support sales operations, quality and procurement stakeholders in various activities including on-site quality inspections, claims, qualification of external suppliers, and non-conformance/corrective action demands.
Matching Summary
At BENTELER, we make it possible by promoting individual talents and offering international career prospects, generous opportunities for career design, and personal development opportunities.
Skills & Requirements
Must-have
Manage customer complaint/claim activities
Support SQEs and quality teams
On-site quality inspections
Investigate transportation and import claims
Proficiency in Word, Excel & PowerPoint
Experience with SAP or ERP systems
Nice-to-have
Self-starter
Inter-cultural and diversity understanding
Positive attitude, energetic, personable
Organizational abilities
Key Requirements
BS/BA in Engineering, Supply Chain Management or related field preferred
Minimum 8 years of experience in manufacturing
Minimum 4 years of experience in quality inspection
Knowledge of tubular and/or steel manufacturing
Knowledge of OCTG finishing processes preferred
Knowledge of dimensional, NDT, and testing requirements