Customer Support Representative

IDEXX Laboratories Inc

Not specified
Fluency in cantonese language required
Technical troubleshooting of equipment
High quality customer interpersonal skills
IDEXX Laboratories Inc is seeking a Customer Support Representative to provide technical support for their animal health care products. The role requires proficiency in Cantonese and strong customer service skills to ensure customer satisfaction and effective problem resolution

Job Summary

  • The role involves providing technical support for pet health care products, medical diagnostic equipment, and water-testing systems.
  • Candidates must be fluent in Cantonese to communicate daily with customers who speak only that language.
  • IDEXX Laboratories offers a positive work culture with competitive compensation, incentives, and benefits for a global workforce.

Matching Summary

Match Score: 80

IDEXX Laboratories Inc is seeking a Customer Support Representative to provide technical support for their animal health care products. The role requires proficiency in Cantonese and strong customer service skills to ensure customer satisfaction and effective problem resolution.

Skills & Requirements

Must-have

  • Fluency in Cantonese language required
  • Technical troubleshooting of equipment
  • High quality customer interpersonal skills
  • Microsoft Office proficiency
  • Ability to work extended hours

Nice-to-have

  • Experience with veterinary products
  • Supervisory or lead position skills
  • Strong analytical reasoning abilities
  • Multi-tasking in fast-paced environment
  • Independent work capability

Key Requirements

  • High School diploma or equivalent
  • Associates or Bachelors degree preferred
  • Fluency in English and Cantonese languages

Work Rights

Not specified

Tailored Resume

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