Gsd Global Support Tech Specialist, Portuguese/english Required

The Church of Jesus Christ of Latter-day Saints

Riverton, UT, United States
**
Technical support for hardware and software
Network connectivity troubleshooting
Fluency in english and portuguese
** The Church of Jesus Christ of Latter-day Saints is seeking a Global Support Tech Specialist who is proficient in both English and Portuguese to provide technical support for various hardware and software systems. This hybrid role involves troubleshooting issues, providing customer service, and assisting in the escalation of complex problems, with a requirement to work onsite in Riverton, UT at least once a week. **

Job Summary

  • The Global Services Department purpose is to help others come unto Christ by serving members, leaders, and employees globally in a simple and efficient way.
  • This role serves as the initial point of contact as well as an escalation point for Global Tech Support representatives and responds to customer inquiries using phone, email, and electronic messages.
  • Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work and share the gospel worldwide.

Matching Summary

Match Score: 75

** The Church of Jesus Christ of Latter-day Saints is seeking a Global Support Tech Specialist who is proficient in both English and Portuguese to provide technical support for various hardware and software systems. This hybrid role involves troubleshooting issues, providing customer service, and assisting in the escalation of complex problems, with a requirement to work onsite in Riverton, UT at least once a week. **

Skills & Requirements

Must-have

  • Technical support for hardware and software
  • Network connectivity troubleshooting
  • Fluency in English and Portuguese
  • Hybrid work arrangement with office presence
  • Customer relationship management
  • Windows operating systems troubleshooting

Nice-to-have

  • Empathy and professional communication skills
  • Experience with Active Directory
  • Remote support capabilities
  • Knowledge of Church meetinghouse technology

Key Requirements

  • High School Diploma or equivalent
  • Associate degree or technical certificate with 2 years experience
  • Fluency in English and Portuguese
  • Preferred certifications: A+, MCP, Dell or similar
  • Must live close to Riverton, UT office
  • Must be a worthy member of the Church with temple recommend

Work Rights

Must be a worthy member of the Church with temple recommend

Tailored Resume

Cover Letter