Mnbankandtrust is seeking a Cam Outreach Manager to oversee the daily activities of a team, focusing on customer service, operational efficiency, and risk management. The role requires a candidate with supervisory experience in a call center or banking environment and emphasizes strong communication and leadership skills
Job Summary
The role is responsible for directing the day-to-day activities of a unit managing approximately 10 employees.
The incumbent must resolve disputed transactions in a timely manner and negotiate effectively during customer calls.
This position serves as an integral member of the portfolio acquisition team, directing the onboarding of acquired loans.
Matching Summary
Match Score: 80
Mnbankandtrust is seeking a Cam Outreach Manager to oversee the daily activities of a team, focusing on customer service, operational efficiency, and risk management. The role requires a candidate with supervisory experience in a call center or banking environment and emphasizes strong communication and leadership skills.
Salary
Base: $62,200.00 - $103,600.00 Annual (USD); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Manage team of approximately 10 FTEs
Resolve disputed transactions efficiently
Negotiate effectively on customer calls
Nice-to-have
Strong knowledge of departmental systems
Excellent oral and written communication skills
Promote an environment that supports belonging
Key Requirements
6 years higher education and relevant work experience