Lead the IT support team consisting of Sonata SMEs and any other area, managing incident management, defect triage, and resolution
Job Summary
Lead the IT support team consisting of Sonata SMEs and any other area, managing incident management, defect triage, and resolution.
Collaborate with other platform teams and Platform Engineers to resolve queries and stay up-to-date on Wealth Agile Studio updates.
M&G Global Services offers exciting career growth opportunities through diversified service offerings and fosters an exceptional place to work for exceptional talent.
Matching Summary
Lead the IT support team consisting of Sonata SMEs and any other area, managing incident management, defect triage, and resolution.
Skills & Requirements
Must-have
Sonata application expertise
SQL database scripting
Data Analysis
Vendor management
Risk management
Agile Development tools
Nice-to-have
Self-motivated team player
Fast-paced, high growth environment
Ability to learn new technologies
Inclusive culture
Key Requirements
At least 15 years of working experience
6+ years managing run teams
5+ years supporting applications with strong SQL skills
Master’s in Business or B. Tech or equivalent certifications