Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

CommBank

Rouse Hill, Australia
Part time (30 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
CommBank is seeking a Customer Banking Specialist for a 6-month fixed-term contract at their Rouse Hill branch, focusing on delivering exceptional customer service and support for banking needs. The role involves engaging with customers, conducting financial health checks, and promoting in-branch technology and digital banking solutions

Job Summary

  • As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, and problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 75

CommBank is seeking a Customer Banking Specialist for a 6-month fixed-term contract at their Rouse Hill branch, focusing on delivering exceptional customer service and support for banking needs. The role involves engaging with customers, conducting financial health checks, and promoting in-branch technology and digital banking solutions.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial Health Checks
  • Digital banking options demonstration
  • Problem-solving and effective solutions

Nice-to-have

  • Interest in building a career with CommBank
  • Championing processes and procedures
  • Driving a risk-adverse culture

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions and find solutions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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