Sr. Specialized Customer Success Manager, Talent Ai

Workday

Atlanta, Georgia, USA
Primary location base pyy range: $113,800 usd - $1...
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Customer success framework
Ai value realization
Talent acquisition transformation
** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI in Atlanta, Georgia, to drive adoption and value realization of AI-powered Talent Acquisition solutions. The role involves strategic partnership with customers, managing complex engagements, and collaborating across teams to enhance customer success. **

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a Specialized Customer Success Manager for Talent AI, you will be a customer-facing role at the intersection of AI value realization, Talent Acquisition transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Sr. Specialized Customer Success Manager for Talent AI in Atlanta, Georgia, to drive adoption and value realization of AI-powered Talent Acquisition solutions. The role involves strategic partnership with customers, managing complex engagements, and collaborating across teams to enhance customer success. **

Salary

Primary Location Base Pay Range: $113,800 USD - $170,800 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: role may be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • Customer Success framework
  • AI value realization
  • Talent Acquisition transformation
  • customer-facing role
  • strategic customer engagements
  • product expertise and best practices

Nice-to-have

  • organizational change management
  • workflow redesign
  • operating model shifts
  • curious minds and courageous collaborators
  • sun-drenched optimism and drive

Key Requirements

  • 5+ years customer-facing services experience
  • 2+ years AI/ML or data-driven products experience
  • 2+ years Talent Acquisition or HR experience
  • Bachelor’s degree or equivalent work experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

Cover Letter