Service Advisor

Suburban Subaru

Hampton, United States
On-site
Customer-focused communication
Document vehicle issues accurately
Prepare repair orders
Suburban Subaru is seeking a motivated Service Advisor to enhance customer experience in their busy service department. The ideal candidate should excel in communication, organization, and customer relationship-building while working in a fast-paced environment

Job Summary

  • Serve as the link between our customers and service team—helping identify vehicle concerns, recommending needed services, writing repair orders, and keeping customers informed throughout the repair process.
  • Verify warranty and service contract coverage when applicable and administer manufacturer warranty processes for qualifying repairs.
  • This is a great opportunity for someone who enjoys building relationships, staying busy, and being part of a team that values strong service and long-term customer loyalty.

Matching Summary

Match Score: 85

Suburban Subaru is seeking a motivated Service Advisor to enhance customer experience in their busy service department. The ideal candidate should excel in communication, organization, and customer relationship-building while working in a fast-paced environment.

Skills & Requirements

Must-have

  • customer-focused communication
  • document vehicle issues accurately
  • prepare repair orders
  • verify warranty coverage
  • maintain accurate customer records

Nice-to-have

  • fast-paced environment
  • team-oriented mindset
  • strong earning potential
  • career growth opportunities

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience is a plus
  • Strong customer service skills
  • Ability to multi-task
  • Clear communication skills
  • Basic mechanical understanding
  • Valid driver’s license

Work Rights

Not specified

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