Technical Support Engineer L2 – Network Management
Hewlett Packard Enterprise
Hybrid
Network and service management concepts
Linux system level troubleshooting
Large-scale software deployment and debugging
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work, embracing a culture that values varied backgrounds and flexibility
Job Summary
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work, embracing a culture that values varied backgrounds and flexibility.
The role involves delivering high-quality technical assistance for NMS and SIEM products, troubleshooting complex networks, and collaborating with L3 teams for timely issue resolution.
HPE offers comprehensive benefits supporting physical, financial, and emotional wellbeing, invests in personal and professional development, and fosters an unconditionally inclusive work environment.
Matching Summary
Hewlett Packard Enterprise is a global edge-to-cloud company advancing the way people live and work, embracing a culture that values varied backgrounds and flexibility.
Skills & Requirements
Must-have
Network and service management concepts
Linux system level troubleshooting
Large-scale software deployment and debugging
Internetworking TCP/IP LAN WAN Security
Network Management/Element Management Products
Security Information and Event Management (SIEM)
Virtual Machine deployment and troubleshooting
Nice-to-have
Scripting with Shell Python Ansible
Knowledge of ScreenOS and JUNOS devices
Experience with Kubernetes dockers containers
Superior verbal and written communication
Customer handling skills
Mentoring newly hired support engineers
Cloud Architectures and DevOps
Key Requirements
Certification on Juniper products or relevant certifications
Ability to mentor peers in technical specialties
Timely completion of training and certification
Experience with FCAPS SNMP and NMS Northbound Interfaces
Experience with Security Information and Event Management products
Experience deploying and troubleshooting VMWare or KVM