Customer Banking Specialist - Goondiwindi

CommBank

Goondiwindi, Australia
Part-time (27.5 hours/week, monday to friday, 8:45am - 2:45pm)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Goondiwindi branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role involves engaging with customers for financial advice, account maintenance, and assisting with credit product applications

Job Summary

  • As the Customer Banking Specialist in our Goondiwindi Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • You will be joining one of our Multi-Channel Branches where you will assist customers face to face and via telephone or other digital channels.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Goondiwindi branch, focusing on delivering exceptional customer service and supporting clients with their banking needs. The role involves engaging with customers for financial advice, account maintenance, and assisting with credit product applications.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Problem solve and provide solutions
  • Champion risk-adverse culture

Nice-to-have

  • Positive impact on customers' lives
  • Building a career with CommBank
  • Improving financial wellbeing
  • Holistic customer solutions

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms clearly
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter