WEBSPARKS PTE. LTD. is seeking a UX Researcher & Designer for a government project in Singapore, focusing on enhancing citizen service journeys through user-centered design. The ideal candidate will have at least four years of experience in UX research within a government context, with strong communication skills and a hands-on approach
Job Summary
This role involves driving user-centric insights to improve citizen service journeys within a government environment.
The successful candidate will conduct in-depth qualitative and quantitative research to uncover needs related to GIS workflows, maps, and dashboards.
The position offers a 1-year renewable contract with a hybrid work arrangement on an islandwide basis.
Matching Summary
Match Score: 85
WEBSPARKS PTE. LTD. is seeking a UX Researcher & Designer for a government project in Singapore, focusing on enhancing citizen service journeys through user-centered design. The ideal candidate will have at least four years of experience in UX research within a government context, with strong communication skills and a hands-on approach.
Skills & Requirements
Must-have
4 years user-centric insights experience
Government environment experience
Qualitative and quantitative research skills
GIS workflow understanding
Customer journey mapping expertise
Workshop facilitation and ideation
Nice-to-have
Strong conviction in government mission
Big picture thinking with detail orientation
Comfortable onsite project work
Hands-on design and prototyping
Collaborative cross-functional teamwork
Key Requirements
4 years of experience in government UX research
Proven ability to manage major projects
Experience with generative and evaluative research methods