Service Advisor (Automotive)

TRUST RECRUIT PTE. LTD.

Singapore
Not specified
Frontline customer interaction
Create repair quotations
Translate problems to work orders
Trust Recruit Pte. Ltd. is seeking a Service Advisor in Singapore to provide frontline customer service, create repair quotations, and ensure effective communication between customers and technicians. The ideal candidate should demonstrate professionalism, teamwork, and a commitment to continuous improvement

Job Summary

  • The role involves attending to customers at the frontline and handling all incoming phone calls professionally.
  • Employees are responsible for creating repair quotations, translating customer issues into actionable work orders for technicians, and ensuring service addresses customer concerns.
  • The position requires maintaining accurate customer records, entering data into databases, and collecting payments for services rendered.

Matching Summary

Match Score: 75

Trust Recruit Pte. Ltd. is seeking a Service Advisor in Singapore to provide frontline customer service, create repair quotations, and ensure effective communication between customers and technicians. The ideal candidate should demonstrate professionalism, teamwork, and a commitment to continuous improvement.

Skills & Requirements

Must-have

  • Frontline customer interaction
  • Create repair quotations
  • Translate problems to work orders
  • Invoice and collect payments
  • Maintain customer records

Nice-to-have

  • Team collaboration skills
  • Professional integrity
  • Problem-solving abilities
  • Continuous improvement mindset

Key Requirements

  • Professionalism and integrity
  • Ability to react to contingencies
  • Self-responsibility for customers

Work Rights

Not specified

Tailored Resume

Cover Letter