Hotel Guest Services Agent

Pyramid Global Hospitality

Houston, Texas, US
Base: $14.00 ph; bonus/equity: not specified; bene...
Full-time availability including weekends and holidays
Previous front desk or guest services experience required
Ability to stand for 8-hour shifts and lift 15 lbs
Pyramid Global Hospitality offers a supportive culture with comprehensive benefits including health insurance, retirement plans, and paid time off

Job Summary

  • Pyramid Global Hospitality offers a supportive culture with comprehensive benefits including health insurance, retirement plans, and paid time off.
  • This dual role requires flexibility to work as both a Front Desk Agent and an 'At Your Service' Telephone Operator based on business demands.
  • Candidates must be available to work varying AM and PM shifts, including weekends and holidays, in a fast-paced full-service hotel environment.

Matching Summary

Pyramid Global Hospitality offers a supportive culture with comprehensive benefits including health insurance, retirement plans, and paid time off.

Salary

Base: $14.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive health insurance, retirement plans, paid time off, wellness programs, local discounts, and employee rates on hotel stays

Skills & Requirements

Must-have

  • Full-time availability including weekends and holidays
  • Previous front desk or guest services experience required
  • Ability to stand for 8-hour shifts and lift 15 lbs

Nice-to-have

  • Experience with OPERA property management software preferred
  • Degree in hospitality or related field preferred
  • Strong interpersonal skills and empathy for guests

Key Requirements

  • High school diploma or equivalent required
  • Previous experience in front desk agent or guest services role
  • Fluency in English language required

Work Rights

Not specified

Tailored Resume

Cover Letter