Remote Dealer Strategy Analyst - Onstar

General Motors Australia & New Zealand

Hybrid
Ai crm journeys
Dealer performance and engagement
Cross-functional collaboration
Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement

Job Summary

  • Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement.
  • Own performance measurement and analytics for remote dealer initiatives, translating data into clear recommendations and business impact stories.
  • Drive cross-functional collaboration with OnStar Sales, Marketing, Dealer Operations, and Legal/Privacy to deliver scalable, strategic solutions that improve contact quality, efficiency, education and dealer satisfaction.

Matching Summary

Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement.

Skills & Requirements

Must-have

  • AI CRM journeys
  • dealer performance and engagement
  • cross-functional collaboration
  • data-driven recommendations
  • remote dealer communications

Nice-to-have

  • automotive subscription sales
  • dealer performance metrics
  • presenting to leadership

Key Requirements

  • 2+ years CRM, marketing automation, or customer lifecycle management
  • 2+ years dealer sales, automotive retail operations, or field sales support
  • 2+ years analytics/insights or strategy roles
  • Bachelor's degree or equivalent work experience
  • Hands-on experience with AI-enabled CRM platforms

Work Rights

Not specified

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