Customer Service Lead

Andrews Veterinary Clinic

Leominster, MA, United States
Leading client service teams
Motivating and mentoring staff
Exceptional client experience
As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors

Job Summary

  • As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.
  • You’ll join a close-knit team that values humor, hard work, and heart.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

As the leader of our client service group, you will set the tone for compassionate, high-quality care by ensuring our clients and their pets feel valued from the moment they walk through our doors.

Skills & Requirements

Must-have

  • leading client service teams
  • motivating and mentoring staff
  • exceptional client experience
  • handling escalated client concerns
  • fast-paced environment

Nice-to-have

  • compassionate and empathetic leadership
  • positive and solutions-focused approach
  • team player
  • humor and hard work

Key Requirements

  • Previous customer service experience
  • Supervisory or leadership roles experience
  • Veterinary/medical experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter