Customer Service Represenative

Destination Pet

Base: $14.00 - $16.00ph; bonus/equity: tips; benef...
Handling phones and customers
Welcoming pet parents and their furry vips
Responding to complaints with patience
We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative

Job Summary

  • We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative.
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, managing check-ins and check-outs, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $14.00 - $16.00/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are sniffing out our next Customer Service Representative.

Salary

Base: $14.00 - $16.00/hour; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and their furry VIPs
  • responding to complaints with patience
  • keeping the lobby clean and welcoming
  • multi-line phones and computer systems

Nice-to-have

  • fluent in both human and hound
  • part concierge, part chaos coordinator
  • people-person and a pet-person

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter