Call Center Operator- Weekends

Centuria Corp

Bethesda, MD, United States
On-site
Inbound call processing experience
Customer support skills
Follow call scripts
Centuria is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering IT, Engineering, and Scientific solutions to the Federal Government

Job Summary

  • Centuria is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering IT, Engineering, and Scientific solutions to the Federal Government.
  • The role involves answering phones, providing customer support, and resolving customer issues effectively and timely.
  • Candidates must have two years of call center experience and a high school diploma or associate degree.

Matching Summary

Centuria is a Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering IT, Engineering, and Scientific solutions to the Federal Government.

Skills & Requirements

Must-have

  • Inbound call processing experience
  • Customer support skills
  • Follow call scripts
  • Manage inbound calls
  • Maintain call records
  • Strong verbal and written communication

Nice-to-have

  • Experience in medical industry
  • Computer-telephony integration

Key Requirements

  • Two years of call center experience
  • High school diploma or associate degree
  • Must be able to obtain a Public Trust

Work Rights

Public Trust clearance required

Tailored Resume

Cover Letter