Sr. Coordinator, Support Operations

Capital One

Plano, TX, US
On-site
Excellent written communication skills
Verbal communication skills
Troubleshooting windows laptop issues
Capital One is looking for a Sr. Coordinator in Support Operations to provide technical support for a diverse team. The role emphasizes strong communication skills and troubleshooting capabilities for both Windows and Mac devices, as well as mobile device support

Job Summary

  • Capital One is seeking a customer-first technology support associate to join a large geographically dispersed organization.
  • The role focuses on troubleshooting laptop issues across both Windows and Mac operating systems as well as providing mobile device support.
  • Additional responsibilities include managing password resets and ensuring excellent written and verbal communication with users.

Matching Summary

Match Score: 80

Capital One is looking for a Sr. Coordinator in Support Operations to provide technical support for a diverse team. The role emphasizes strong communication skills and troubleshooting capabilities for both Windows and Mac devices, as well as mobile device support.

Skills & Requirements

Must-have

  • Excellent written communication skills
  • Verbal communication skills
  • Troubleshooting Windows laptop issues
  • Troubleshooting Mac laptop issues
  • Mobile device support experience

Nice-to-have

  • Customer first technology mindset
  • Experience in geographically dispersed organizations
  • Strong problem-solving abilities

Key Requirements

  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter