Associate, Digital Review Team (french Speaker)

Workatwestern

Vilnius, Lithuania
Base: 1,375 – 2,016 eur pm; bonus/equity: short-te...
**
Fluency in english and french
Analyze digital transactions
Customer service experience
** Western Union is seeking a French-speaking Associate for their Digital Review Team in Vilnius, Lithuania. The role involves analyzing digital money transfers to prevent fraud, requiring strong communication skills and a customer-oriented mindset. **

Job Summary

  • Analyze digital money transfers and prevent fraudulent activity by examining transactions and verifying customer details.
  • Resolve complex problems independently, escalate cases when necessary, and contribute to process improvements and employee satisfaction initiatives.
  • The role offers a competitive on-target earnings range, comprehensive benefits including private health insurance and life insurance, and a commitment to an inclusive culture.

Matching Summary

Match Score: 75

** Western Union is seeking a French-speaking Associate for their Digital Review Team in Vilnius, Lithuania. The role involves analyzing digital money transfers to prevent fraud, requiring strong communication skills and a customer-oriented mindset. **

Salary

Base: 1,375 – 2,016 EUR per month; Bonus/Equity: short-term and long-term incentives; Benefits: multiple health insurance options, accident and life insurance, development platforms, conditional French language allowance, private health insurance, life & accident insurance, additional days off, discounts, fitness facilities, volunteering, referral program, relocation support

Skills & Requirements

Must-have

  • Fluency in English and French
  • Analyze digital transactions
  • Customer service experience
  • Independent decision-making
  • High attention to detail
  • Computer literacy

Nice-to-have

  • Customer-oriented mindset
  • Problem-solving skills
  • Manage multiple tasks simultaneously
  • Participate in process improvements

Key Requirements

  • Fluency in English and French
  • Customer service experience
  • Work in rotating shifts

Work Rights

Not specified

Tailored Resume

Cover Letter