E-health Customer Success Professional (m/w/d)

CGM

Multiple Locations
Base: € 47.000,-; bonus/equity: not specified; ben...
Hybrid
It education background
High it and digital affinity
Experience in saas environment
You will actively manage existing customer relationships to enhance satisfaction and loyalty

Job Summary

  • You will actively manage existing customer relationships to enhance satisfaction and loyalty.
  • You will guide new medical practices from onboarding to effective software usage.
  • You will conduct online training and workshops for medical professionals and practice teams.

Matching Summary

You will actively manage existing customer relationships to enhance satisfaction and loyalty.

Salary

Base: € 47.000,-; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • IT education background
  • high IT and digital affinity
  • experience in SaaS environment

Nice-to-have

  • team spirit and interdisciplinary work
  • proactive consulting skills
  • interest in new technologies

Key Requirements

  • IT education or equivalent experience
  • experience with healthcare software
  • strong communication skills in German

Work Rights

Not specified

Tailored Resume

Cover Letter