Customer Service Representative

PLS

Houston, TX, United States
On-site
Outstanding customer service
Cash handling
Point-of-sale system usage
Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services

Job Summary

  • Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.
  • Job responsibilities include ensuring all transactions are completed in compliance with federal, state, and local regulations, following company policies, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Customer Service Representatives are the primary point of contact with customers and are accountable for delivering superior customer service and educating customers on company products and services.

Skills & Requirements

Must-have

  • outstanding customer service
  • cash handling
  • point-of-sale system usage
  • regulatory compliance
  • English fluency required

Nice-to-have

  • English/Spanish bilingual
  • hospitality experience
  • financial services experience
  • retail experience
  • restaurant experience

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication skills
  • Ability to offer products and services
  • Exceptional attention to detail
  • Ability to multi-task
  • Professional appearance and demeanor
  • Honest and have integrity
  • Able to work flexible hours
  • Stand for extended periods
  • Lift up to 15 lbs.

Work Rights

Not specified

Tailored Resume

Cover Letter