Bilingual Mortgage Telesales Representative (SAFE Act) – Hybrid

Citigroup

Irving, Texas, United States
Base: $60,000.00; bonus/equity: discretionary + fo...
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Bilingual english/spanish proficiency
Inbound and outbound telesales experience
Financial analysis and credit assessment skills
** Citigroup is seeking a Bilingual Mortgage Telesales Representative to join their hybrid team in Irving, Texas. The ideal candidate will possess strong sales skills and experience in finance, along with the ability to communicate effectively in both English and Spanish. **

Job Summary

  • This role involves conducting inbound and outbound sales calls to consult customers on available mortgage loan products while exercising independent judgment.
  • The position requires strict adherence to compliance guidelines, including the SAFE Act, and managing underwriting and government regulations throughout the loan process.
  • Employees will benefit from competitive compensation packages including medical, dental, vision coverage, 401(k), and paid time off.

Matching Summary

Match Score: 75

** Citigroup is seeking a Bilingual Mortgage Telesales Representative to join their hybrid team in Irving, Texas. The ideal candidate will possess strong sales skills and experience in finance, along with the ability to communicate effectively in both English and Spanish. **

Salary

Base: $60,000.00; Bonus/Equity: Discretionary and formulaic incentive awards possible; Benefits: Medical, dental, vision, 401(k), life insurance, wellness programs

Skills & Requirements

Must-have

  • Bilingual English/Spanish proficiency
  • Inbound and outbound telesales experience
  • Financial analysis and credit assessment skills
  • Loan product knowledge and pricing articulation
  • Pipeline management and lead conversion

Nice-to-have

  • Relationship building and rapport establishment
  • Cross-sell and referral opportunity identification
  • Tactful handling of sensitive financial information
  • Collaboration with operations teams for service excellence

Key Requirements

  • 2-4 years previous sales or finance experience preferred
  • High School diploma or equivalent required
  • Mortgage Loan Originator registration with NMLS Registry required
  • Fingerprinting required unless already on file within 3 years

Work Rights

Not specified

Tailored Resume

Cover Letter