It Vendor Management Specialist

JLL

Hong Kong, SAR, China
On-site
5-10 years it vendor management experience
Manage multiple it vendors software hardware cloud
Data analysis with excel sql power bi tableau
JLL is seeking an experienced IT Vendor Management Specialist to optimize their external partner ecosystem in Hong Kong. The ideal candidate should have 5-10 years of experience in IT vendor management, particularly with a data-driven approach to performance analysis and service delivery

Job Summary

  • JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology for clients.
  • The role requires owning the end-to-end lifecycle of multiple IT vendors including software publishers, hardware suppliers, and cloud providers.
  • Candidates must utilize data-driven approaches to analyze performance trends, identify root causes of service failures, and drive corrective action plans.

Matching Summary

Match Score: 85

JLL is seeking an experienced IT Vendor Management Specialist to optimize their external partner ecosystem in Hong Kong. The ideal candidate should have 5-10 years of experience in IT vendor management, particularly with a data-driven approach to performance analysis and service delivery.

Skills & Requirements

Must-have

  • 5-10 years IT vendor management experience
  • Manage multiple IT vendors software hardware cloud
  • Data analysis with Excel SQL Power BI Tableau
  • Lead quarterly business reviews QBRs with vendors
  • Negotiate contracts and manage IT vendor budget

Nice-to-have

  • Prior vendor-side Service Delivery Manager SDM experience
  • Deep understanding of AWS Azure GCP cloud platforms
  • Experience with SAP Ariba Coupa ServiceNow systems
  • Strong commercial acumen and negotiation skills
  • Ability to bridge technical and business audiences

Key Requirements

  • Bachelor's degree in Business or IT
  • 5-8 years professional experience in IT vendor management
  • Certifications such as ITIL CIPS CPSM or CVMP desirable

Work Rights

Not specified

Tailored Resume

Cover Letter