Performance Measurement And Analytic Specialist (f/m/x)
UPS
Multiple Locations
Creating forecast for european locations
Monitoring forecast accuracy
Auditing data correctness
Creating forecast for European Customer and Commercial Service Locations based on actual and seasonal trends, process changes and input from operations
Job Summary
Creating forecast for European Customer and Commercial Service Locations based on actual and seasonal trends, process changes and input from operations.
Providing analytical support during transformation and migration projects.
Stable employment based on an employment contract with a comprehensive social benefit package and wellbeing program.
Matching Summary
Creating forecast for European Customer and Commercial Service Locations based on actual and seasonal trends, process changes and input from operations.
Skills & Requirements
Must-have
Creating forecast for European locations
Monitoring forecast accuracy
Auditing data correctness
Creating performance reports
Combining multiple data sources
Strong analytical skills
Very good MS Excel knowledge
Nice-to-have
Knowledge of Customer Service/Call Center operations
Ability to work under time pressure
Good time management and proactivity
Patience and accuracy
Employee referral program involvement
Key Requirements
Min. 6-month track at current position in UPS (for internal candidates)