予約課エージェント

Sofitel Sydney Wentworth

Tokyo, Japan
On-site
Telephone and email reservation handling
Group reservation management
Guest inquiry response
The Sofitel Sydney Wentworth is seeking a Reservations Agent in Tokyo, Japan, to manage booking operations and guest inquiries. The role requires proficiency in both English and Japanese, along with strong interpersonal skills and the ability to work under pressure

Job Summary

  • The Pullman brand, a high-class hotel by Accor, opened in October 2018, offering a stylish space combining convenience and wellness.
  • Responsibilities include handling reservations via phone and email, managing group bookings, responding to guest inquiries, and operating the PBX system.
  • Benefits include social insurance, meal allowance, transportation reimbursement, overtime/late-night/holiday pay, and discounts at Accor group hotels.

Matching Summary

Match Score: 85

The Sofitel Sydney Wentworth is seeking a Reservations Agent in Tokyo, Japan, to manage booking operations and guest inquiries. The role requires proficiency in both English and Japanese, along with strong interpersonal skills and the ability to work under pressure.

Skills & Requirements

Must-have

  • Telephone and email reservation handling
  • Group reservation management
  • Guest inquiry response
  • PBX operations
  • Business level English and Japanese

Nice-to-have

  • Considerate and empathetic attitude
  • Flexible and adaptable approach
  • Team collaboration skills
  • Ability to work under pressure
  • Willingness to cover guest support

Key Requirements

  • Business level English proficiency
  • Business level Japanese proficiency
  • Must have a visa to work in Japan
  • Shift work availability

Work Rights

Must have a visa to work in Japan

Tailored Resume

Cover Letter