Manager, Product Management - Agent Servicing Platform

Capital One

Chicago, IL, US
Base: chicago/richmond $149,800-$171,000; mclean $...
3+ years product management experience
Platform well-management and health focus
Developer and agent experience optimization
The role focuses on delivering data-driven outcomes that support a collaborative, scalable, and reusable agent servicing platform

Job Summary

  • The role focuses on delivering data-driven outcomes that support a collaborative, scalable, and reusable agent servicing platform.
  • Candidates must demonstrate the ability to balance customer needs with business goals while leading cross-functional teams.
  • Capital One offers competitive salaries ranging from $149,800 to $205,100 depending on location, along with performance-based incentives.

Matching Summary

The role focuses on delivering data-driven outcomes that support a collaborative, scalable, and reusable agent servicing platform.

Salary

Base: Chicago/Richmond $149,800-$171,000; McLean $164,800-$188,100; New York $179,700-$205,100; Bonus/Equity: Performance based incentive compensation available; Benefits: Comprehensive health, financial, and other benefits included

Skills & Requirements

Must-have

  • 3+ years Product Management experience
  • Platform well-management and health focus
  • Developer and agent experience optimization
  • Data-driven outcomes delivery
  • Transformational leadership capabilities

Nice-to-have

  • Experience with consumer facing digital products
  • Ability to balance customer and business focus
  • Strategic risk mitigating approach
  • Horizontal influence and collaboration skills

Key Requirements

  • Bachelor's or Master's degree in quantitative field
  • Minimum 3 years of Product Management experience
  • US work authorization required (no sponsorship)

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter