Customer Service Representative - Italian Market (m/w/d)

Maxcess International

Mainz-Kastel, Germany
On-site
Technical consultation on product selection
Order processing in oracle & salesforce
Handling customer complaints
Provide technical consultation to international customers regarding product selection and application

Job Summary

  • Provide technical consultation to international customers regarding product selection and application.
  • Process orders and handle customer complaints using Oracle & Salesforce.
  • Offers a hybrid work model, flexible working hours, and 30 vacation days.

Matching Summary

Provide technical consultation to international customers regarding product selection and application.

Skills & Requirements

Must-have

  • Technical consultation on product selection
  • Order processing in Oracle & Salesforce
  • Handling customer complaints
  • Excellent German, English, and Italian skills

Nice-to-have

  • Customer and service orientation
  • Interpersonal and communication skills
  • Teamwork and customer support

Key Requirements

  • Approx. 3 years relevant sales experience
  • Commercial or technical education
  • Experience with ERP systems is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter